FAQs

Questions we hear before someone signs on.

GETTING STARTED
Do you work with brands that are new to Amazon or Mercado Libre?

Yes. We work with brands launching on a marketplace for the first time as well as established sellers looking to improve profitability. The project plan is structured specifically for your business.

How long does it take to see results after onboarding?

Generally, the first weeks focus on catalog refresh, sponsored ads optimization and account health clean up. Most clients see initial operational improvements within the first month, with growth initiatives building from there. The growth plan is built specifically for your products and category, and you have full visibility of our goals when we start our engagement.

In which marketplaces do you operate?

We operate in all North America, managing accounts selling in Amazon.ca, Amazon.com and Amazon.com.mx

ENGAGEMENT & PRICING
How is Ollitech's fee structured?

Typically a monthly management fee plus a performance-based commission, scoped to your catalog size and account status. We'll walk through exact numbers in your consultation rather than quoting a one-size figure here.

Can I start with just On-Demand Design instead of full account management?

Yes — On-Demand Design is available on its own for brands that just need A+ Content, storefront, or creative support without a full management engagement.

OPERATIONS
Will I have a dedicated point of contact?

Yes, a senior lead who knows your account, backed by the wider team for execution and analysis.

What reporting do I get, and how often?

Our reporting covers sales trend, traffic, catalog health, and campaign performance, plus updates on the initiatives we're driving.

Amazon, Mercado Libre y otros marketplaces
Do you manage other marketplaces?

Yes, we also have experience managing Walmart, Liverpool and Martí's marketplaces. Ask us more in a consultation

What's the benefit of letting Ollitech manage more than one marketplace for me?

We transfer to our client the efficiencies we find in managing two marketplaces, which result in lower overall cost and cohesiveness in marketplaces strategy.